This add-on costs $9 and isn't part of the main Support Station purchase
Zendesk Integration with Support Station
Use this app to automatically synchronize Zendesk customers with Support Station, view Zendesk tickets, or create new ones without leaving Support Station, and more.
Purchase for $9
Zendesk
Tickets Synchronization
Support Station will automatically displays the Zendesk tickets of the active Support Station user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.
- Zendesk tickets syncronization
- Automatic ticket update with latest messages
Conversion to Zendesk Ticket
Convert Support Station conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Support Station.
- Converts chats in Zendesk tickets
- Automatic synchronization and user creation
